Last updated: 20 September 2025
At Ovya Pure, your privacy matters to us. We collect and use personal data only to provide and improve our products and services. This policy explains what we collect, why we collect it, and how you can manage your information.

Information We Collect

• Contact: name, email, phone, shipping & billing address.
• Orders: products purchased, order history, and preferences.
• Payments: handled by secure third-party gateways (we do not store card details).
• Site Data: cookies and analytics to improve your experience.

How We Use Your Data

• To process and deliver your orders.
• To provide customer support and respond to queries.
• To send order updates and (if opted in) promotional offers.
• To improve our website and services using analytics.

Data Security

We use secure servers, encrypted communication, and limited access for staff. Third-party partners must follow strict data protection standards.

Cookies & Tracking

Cookies help us improve your browsing experience. Essential cookies enable checkout and login, while analytics cookies help us measure performance. You can disable cookies in your browser, but some features may not work properly.

Your Rights

• Request a copy of your data.
• Ask us to correct or update your information.
• Request deletion or restriction of data processing.
• Opt-out of marketing communications.

Third-Party Services

We work with payment gateways, delivery providers, and analytics services. They only receive the data necessary to perform their services and are bound to protect it.

Data Retention

We keep personal data only as long as necessary to fulfill orders, meet legal obligations, or resolve disputes. After that, it is securely deleted or anonymized.